Service Cancellation
For interior decoration and styling services provided by Vorlaxerthxonia, cancellations must be requested at least 48 hours before the scheduled service date. Cancellation requests should be made by contacting us directly at chat@vorlaxerthxonia.world.
This cancellation policy ensures we can accommodate other clients and manage our schedule effectively while providing you with flexibility.
Refund Policy
Refunds for interior decoration services will be evaluated on a case-by-case basis. If services have not yet been rendered, a full refund may be available. For completed services, refunds may be prorated based on work completed and materials purchased.
We work with clients to find fair solutions that address concerns while respecting the work and resources invested in each project.
Product Returns
For decorative items and furnishings purchased through Vorlaxerthxonia, returns must be requested within 14 days of delivery. Items must be in original condition and packaging. Custom or personalized items are not eligible for return unless there is a defect or error on our part.
To ensure your return is processed smoothly, please keep original packaging and documentation until you're satisfied with your purchase.
Return Process
To initiate a return or cancellation, please contact us through our contact page or email us directly. We will provide you with specific instructions and a return authorization number if applicable.
Our team will guide you through each step of the return process to ensure it's as simple and straightforward as possible.
Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product. We recommend using insured shipping for valuable items.
For high-value items, we can arrange return shipping services and include insurance coverage to protect your items during transit.
Processing Time
Once we receive your returned items, we will inspect them and process your refund within 10-14 business days. Refunds will be issued to the original payment method used for the purchase.
We process returns promptly and will notify you once your refund has been processed and issued.
Contact Us
If you have questions about returns or cancellations, please contact us at chat@vorlaxerthxonia.world or visit our contact page.
We're here to help and want to ensure you're completely satisfied with your experience with Vorlaxerthxonia.